In an effort to reduce the transmission risk of COVID-19, PCWA is closing its business center lobbies until further notice. PCWA staff remains available to assist customers via telephone or e-mail.
To contact Customer Services:
Call us: (530) 823-4850
Email: customerservices@pcwa.net
To make a payment:
Visit us online at pcwa.net (go to Customer Services>Pay Bill)
Or call us at (530) 823-4850 or Toll Free 1 (800) 464-0030
Or payments can be dropped into the blue drop box in front of our business center
For those doing business with PCWA’s Engineering Division please call (530) 823-4886.
For any questions related to Human Resources please call (530) 823-4958.
During this time, safety of staff and customers remains PCWA’s highest priority. All water operations will continue to run as normal and there is no threat posed by COVID-19 to PCWA’s water supply or delivery system. PCWA remains committed to delivering the highest level of customer service and will re-open the business center lobbies when the situation permits.
