PCWA Business Center Lobbies Closed

In an effort to reduce the transmission risk of COVID-19, PCWA is closing its business center lobbies until further notice. PCWA staff remains available to assist customers via telephone or e-mail.  

To contact Customer Services:
  • Call us: (530) 823-4850
  • Email:
  • To make a payment:
    • Visit us online at (go to Customer Services>Pay Bill)
    • Or call us at (530) 823-4850 or Toll Free 1 (800) 464-0030
    • Or payments can be dropped into the blue drop box in front of our business center

For those doing business with PCWA’s Engineering Division please call (530) 823-4886.

For any questions related to Human Resources please call (530) 823-4958.

During this time, safety of staff and customers remains PCWA’s highest priority. All water operations will continue to run as normal and there is no threat posed by COVID-19 to PCWA’s water supply or delivery system. PCWA remains committed to delivering the highest level of customer service and will re-open the business center lobbies when the situation permits.  
Copyright © 2020 PCWA, All rights reserved.

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