Read the latest updates from CAO's casework and other activities from the past month. Learn more at
Case Highlights

Cambodia: Case Regarding Financial Intermediaries Transferred to Compliance after Assessment
CAO has completed an assessment of three complaints regarding the Lower Sesan 2 hydropower project in Cambodia and alleged links to IFC through its investments in An Binh Commercial Joint Stock Bank (ABBank) and VietinBank. The case has been transferred to CAO’s Compliance team for an appraisal of IFC. CAO’s assessment report is available in English and Khmer. Learn more.

Kenya: Parties Reach Agreement in Case Related to Bridge International Academies
Parties in Kenya have reached agreement through a CAO dispute resolution process to address a complaint related to Bridge International Academies. The case involves disputed circumstances related to the death of a child while at a Bridge school. The parties released a joint statement in June 2022. CAO has completed the dispute resolution process and monitoring of the agreement and will soon be issuing a conclusion report. Learn more.

Jordan: Appraisal Report on Wind Energy Project Released. Decision to Investigate Deferred for Six Months.
CAO has concluded a compliance appraisal of a complaint regarding IFC’s investment in Daehan Wind Power in Jordan. CAO found that the case warrants a compliance investigation of IFC’s environmental and social performance. The decision to investigate will be deferred for six-months to allow IFC and its client to implement a deferral action plan to respond to some issues raised in the complaint. CAO’s appraisal report is available in English and will soon be available in Arabic. Get more details about the case.

Panama: IFC Board Approves Action Plan in Response to Investigation of IFC Advisory Services for Electricity Transmission Project
The Board of IFC has approved IFC’s Management Action Plan in response to CAO’s compliance investigation of IFC’s Advisory Services to Empresa de Transmisión Eléctrica, S.A (ETESA), Panama’s state-owned electricity transmission company, for a transmission line project on the Atlantic coast. CAO’s investigation found shortcomings in IFC’s advice related to the process of Free, Prior, and Informed Consent (FPIC) and engagement with Indigenous Peoples. Learn more.

Monthly Case List

Engaging Civil Society in Nepal

On June 7-8, CAO co-hosted an outreach webinar for civil society organizations in Nepal, along with five other independent accountability mechanisms (IAMs). Representatives from about 45 organizations from across Nepal took part in the webinar. The event served to inform Nepali civil society about the work of accountability mechanisms, promote dialogue, and share experiences related to accountability and recourse in relation to development projects in Nepal.

Outreach in the Balkans

CAO traveled to Sarajevo in June for its first in-person outreach since 2019, before the COVID pandemic. The workshop, which took place June 14 to15, brought together civil society organizations working in Bosnia-Herzegovina, Croatia, Montenegro, and Serbia. CAO joined the accountability mechanisms of the European Investment Bank (EIB), European Bank for Reconstruction and Development (EBRD), and World Bank for the workshop, which was co-hosted with support from CEE Bankwatch Network. CAO’s next outreach will be in the Middle East region in late July. Learn more about our outreach program.

Connect with us on LinkedIn
We recently launched our LinkedIn page! Consider following @CAOoffice to keep up to date with report releases, case updates, and more. CAO is also on Facebook, Twitter, and YouTube. Learn more about our work at
CAO on LinkedIn
CAO is currently recruiting for two positions in our compliance and dispute resolution teams:

Principal Environmental & Social Compliance Specialist, Compliance: Proven leader with commitment to accountability and remedy, knowledge of IFC Sustainability Framework and expertise in quality control, technical leadership, case and people management will be valued. Learn More.

Dispute Resolution Specialist with proficient practice in mediation, achieving remedy, and resolving conflicts. Experience in developing countries, particularly West Africa or Southeast Asia, will be welcome. Get Details.
The deadline to apply for both positions is July 15th. Get complete terms of reference and job details here.
The Office of the Compliance Advisor Ombudsman (CAO) is the independent accountability mechanism for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA), members of the World Bank Group. 
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