Notice To All Residents:

Food Delivery and Laundry Room Reminders

Dear Residents,
Our thoughts are with you during these difficult times.
Be advised that the laundry room hours will be expanded to 5am through 2am each day. We feel the expanded laundry room hours will allow individuals to comply with “Social Distancing” recommendations.
The Gateway team conducts deep cleanings and bleach misting of common areas including the laundry rooms multiple times a week. These services are in addition to the frequent daily cleanings our staff is performing on high touch areas.
Gateway staff is committed to providing a clean, safe environment to all of our residents. If you have any questions please contact Gateway management at
IMPORTANT – Currently the Gateway management office is complying with state regulations and has reduced on site
management staff.  We will not have any face to face interaction with residents or other individuals at the management office.

Gateway Residential Management

Food Delivery Reminder

Per the email sent earlier today, delivery people will no longer be permitted beyond the front lobby to deliver food or other packages to individual apartments.

Residents must come to the main lobby to retrieve food or other deliveries.

A table has been set up in the lobby of each building. Deliveries will be placed on the table. The table will be cleaned multiple times each hour. 

As part of this interim policy we may elect to lock interior lobby doors at 6pm. These doors can be opened with the use of a key fob or electronically by the doorman. Package weight and size restrictions will be strictly enforced. Oversized packages may be refused by building personnel.

For all deliveries, we urge you to use electronic payment (credit/debit cards or prepaid services) including tips. Cash payment and tip is discouraged in order to limit physical contact.  
Copyright © 2020 Gateway NYC, All rights reserved.

Our mailing address is:
389 South End Avenue, New York, New York 10280

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