'If you’re going to go through Covid, hopefully you’re that kind of manager that understood your people.'
I've created ‘HomeWork Unlocked’ as an All Personal Interview Limited Series, where we discuss 'the future of work'.
In this episode, I talk to Sam Miller, a Registered Psychotherapist M.A. R.P. and President of Sam Miller Consulting, as he shares his view on building a healthy 'future of work'.
Sam is a resourceful Psychotherapist with extensive experience in Trauma Response and Treatment and Wellness Initiatives. He has worked with many organizations and corporations in creating healthy, respectful, workplace environments, as well as managing work-related traumatic events.
An experienced facilitator, Sam has worked with a variety of organizations and corporations developing and presenting seminars and workshops that cover a wide spectrum of Wellness topics.
In his psychotherapy practice, Sam has worked with a variety of clients both privately and within many different workplace settings. He has dealt with many different clinical issues ranging from anxiety and stress to workplace change, conflict resolution and management-employee relations.
I loved Sam's view on why it's so important that we now build a more healthy, caring, inclusive and inspiring 'future of work'.
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As The Game-Changing Index partner in Canada, I am thrilled to make an All Personalcontribution to developing leaders across industries, and to help them make their best impact and create game-changing teams in their organizations!
In this edition, I am happy to share the success story of a game-changing leader of a large division within a big technology business.
His GC Index ® profile was that of a high Polisher / Implementer.
From the outset, the leader identified his key business priorities as:
Engaging staff during this time
Identifying new revenue models
He found it difficult to explore different things, because he was so focused on ‘doing’ and making what the business is currently doing ‘better’.
While he recognized he had to do things differently, when he was under pressure he kept reverting to what he knew best and investing more time and energy in doing this, risking both burn out for him but also for his team.
The leader needed to understand:
How to do things differently
Who is on the team to support
What new products/services to invest in
He had struggled with these questions, particularly as a Polisher/Implementer.
The GC Index® framework and language helped him recognize his strengths, identify where he needed support and create an action plan.
As a Polisher / Implementer, his natural focus was to protect existing revenue and he struggled to look at new opportunities.
Call for action – next steps with The GC Index®
By bringing the conversation back to the business challenges, the leader identified the need to focus his attention on the Product Innovation and Sales Team, in a bid to identify new opportunities.
He decided to use The GC Index® to ensure he had the right people in these teams to do this.
He also wanted to understand where the Game Changers and Strategists were across his wider division, to help identify new opportunities and possibilities.
As a Polisher / Implementer, our leader’s response to the crisis was to march forward – the message was ‘everything is urgent and everything is important’ – and as a result lots of staff were feeling burnt out.
By coming back to the business challenges during the review session, the leader identified the need to prioritize and engage divisions.
Knowing it was not a strength of his, the leader decided to use The GC Index® with the leadership team, to help identify the Strategists to bring focus and the Play Makers to help engage others.
If you are a people leader going through similar struggles and wanting to bring much needed changes in your team or organization, let's talk.