Do You Have Conflict In Your Team?
It's Best To Talk About It!

When Emotions Are High, Reasoning Is Low!

4 Easy Steps To Help Facilitate The Discussion:

1. What's the problem?
What is the conflict about?

2. What might be the cause?
What might be possible solutions?
3. What are the next steps?
How are we going to implement solutions?

4. How are we measuring progress?
How will we know we've been successful? What follow-up do we need?

If You Are Involved, Manage It!
If You Are Not Involved, Facilitate It!
Watch the video for more tips to manage / facilitate conflict management in your team!
People Create The Working Culture:
'How We Do Things Around Here'.

Conflict Prevention Rule of Thumb:
Address the Issue BEFORE It Becomes a Conflict

- Feedback / Regular Feedback.
- Agree on: What We Like / What We Don't Like.
- Agree on: What We Need / What We Don't Need.
- Active listening techniques are crucial for your success in managing team conflict!
For 5 days only - 9 to 13 August - All Personal Learning is offering the full 'Listening Skills to Help You Boost Team Work and Manage Conflict'
course for 50% off!!
Use the code 'difficultconversations' at checkout.
Take Our Full Listening Skills Course at only $99.5
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