Avoiding Difficult Conversations?
You're not alone.

Reports show new team managers feel least confident in their ability to handle difficult conversations.

If you're new at managing people & teams you are probably putting off some difficult conversations that you need to have. Like, for instance, the ones below.

Examples of Difficult Conversations

  • Telling bad news
  • Addressing poor performance
  • Giving someone negative feedback
  • Asking for something you need
  • Confronting about a problem
  • Raising issues with someone in a power position
  • Raising and dealing with issues involving another teammate

What Makes Difficult Conversations... Difficult?

  • You have strong emotions
  • It can impact your self esteem
  • You care about the issue
  • You have few experiences of the conversation going well
  • Intimidation of the power difference between people
Why avoiding difficult conversations is a mistake?
Because 99% of the time the issue doesn't go away, on the contrary, it all gets even worse!
And it turns into a conflict which affects everyone on the team - and sometimes, some people outside of your immediate team, too!

How You Can Turn Difficult Conversations into Productive Ones!

Here are the Top 3 Solutions that help you address and manage difficult conversations with your team.
  1. Work on your Feedback Skills: especially negative feedback.
  2. Work on your Listening Skills: influence by understanding others.
  3. Build on your Leader as a Coach and Mentor skills.
For 5 days only - 9 to 13 August - All Personal Learning is offering the full 'Listening Skills to Help You Boost Team Work and Manage Conflict'
course for 50% off!!
Use the code 'difficultconversations' at checkout.
Take Our Full Listening Skills Course at only $99.5
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