How to turn difficult conversations with your team into productive ones.
Avoiding Difficult Conversations?
You're not alone.
Reports show new team managers feel least confident in their ability to handle difficult conversations.
If you're new at managing people & teams you are probably putting off some difficult conversations that you need to have. Like, for instance, the ones below.
Examples of Difficult Conversations
Telling bad news
Addressing poor performance
Giving someone negative feedback
Asking for something you need
Confronting about a problem
Raising issues with someone in a power position
Raising and dealing with issues involving another teammate
What Makes Difficult Conversations... Difficult?
You have strong emotions
It can impact your self esteem
You care about the issue
You have few experiences of the conversation going well
Intimidation of the power difference between people
Why avoiding difficult conversations is a mistake?
Because 99% of the time the issue doesn't go away, on the contrary, it all gets even worse!
And it turns into a conflict which affects everyone on the team - and sometimes, some people outside of your immediate team, too!
How You Can Turn Difficult Conversations into Productive Ones!
Here are the Top 3 Solutions that help you address and manage difficult conversations with your team.
Work on your Feedback Skills: especially negative feedback.
Work on your Listening Skills: influence by understanding others.
Build on your Leader as a Coach and Mentor skills.
For 5 days only - 9 to 13 August - All Personal Learning is offering the full 'Listening Skills to Help You Boost Team Work and Manage Conflict' course for 50% off!!
Use the code 'difficultconversations' at checkout.