- heard
- understood
- valued (or, even better, loved).
That’s the magic moment when you’ve opened-up a whole new world to a healthy relationship with the people in your team.
That’s when you, as the leader, having the vision and having listened to people, can start planning your journey together, because you know you are all in it wholeheartedly.
Because when somebody listens to me and understands me, I feel I matter. Don’t you?
*
If you’re further interested in this topic, you may also want to watch and read:
All Personal - 'Lead' Work-Outs
Ted Talk - Celeste Headlee_10_ways_to_have_a_better_conversation
Alan Alda - Make communication great again - CBC Interview
Alan Alda – ‘If I understood you, would I have this look on my face?’