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limited in building pick up

Hi library friend


Library doors will open Feb 22nd!!! 

We're so excited to see you again! 

Things will look a little different so here's what to expect:

  • Limited library access only (no access to library shelves)
  • Limit of 3 people at a time
  • Masks will be required
  • Physical distancing will be required 
  • One person at the service counter at a time
  • Appointments will be required for most services
  • Library staff will sanitize between customers

Picking up items

  • Contactless pick up indoors
  • By appointment only 
  • Place requests using the library’s online Koha catalogue or by email or by phone 519-364-1420.
  • See instructions on How to place holds on Koha
  • Don’t have an online account set up? Call or email us to help you.
  • Outdoor curbside service will still be available by request

Not sure what to request? Ask us for a GRAB BAG. Let us know by phone or email what you want, for example 3 Western novels, books on art and painting, or 5 picture books and we’ll pick a selection for you. 

See and choose items to borrow

  • Arrange in advance to see a limited selection of material before you borrow
  • Topics, themes or types of materials will be pre-selected by library staff and loaded onto a small cart
  • You may choose from the pre loaded selections
  • Small selections may be pulled on demand
  • Items not chosen will be sanitized and quarantined before being reshelved

Returning borrowed items

  • Please use the exterior library drop box beside the West (10th Avenue) entrance 
  • Returns can also be placed in the drop box at the front service counter
  • Please do not hand returns to staff
  • All library materials will be sanitized and quarantined for a minimum of 72 hours. Staff will observe all necessary safety precautions in handling materials

Computers available by request

  • One computer workstation will be available by appointment
  • You must book an appointment in advance
  • Appointments will be limited to 45 minutes
  • Appointments can be booked by phone or email
  • Computer workstation will be sanitized between appointments

Printing, Copying and other courtesy services

  • Use Pinch to remotely print in advance then pick up by appointment
  • Learn how remote printing works
  • Limited copying services, documents will need to be quarantined first
  • Purchase bag tags, pick up maps, tourist information, obituary research
  • Pickup of council packages – by prior arrangement to prepare a copy
  • No appointment needed

Library Hours


Monday 12:00 pm - 6:30 pm

Tuesday - Friday 10:00 am - 6:30 pm

Weekends - Closed

For more information contact us 

by phone at (519)364-1420
by e-mail at
Check the website for more details
Place your holds
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