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limited in building pick up

Hi library friend


Library doors will open November 16th!!! 

We're so happy to welcome you back! We really missed you!

Things will look a little different so here's what to expect:

  • Limited library access only (no access to library shelves)
  • Limit of 3 people at a time
  • Masks will be required
  • Physical distancing will be required 
  • One person at the service counter at a time
  • Appointments will be required for most services
  • Library staff will sanitize between customers

Picking up items

  • Curbside service indoors
  • By appointment only 
  • Place requests using the library’s online Koha catalogue or by email or by phone 519-364-1420.
  • See instructions on How to place holds on Koha
  • Don’t have an online account set up? Call or email us to help you.
  • Outdoor curbside service will still be available by request

Not sure what to request? Ask us for a GRAB BAG. Let us know by phone or email what you want, for example 3 Western novels, books on art and painting, or 5 picture books and we’ll pick a selection for you. 

See and choose items to borrow

  • Arrange in advance to see a limited selection of material before you borrow
  • Topics, themes or types of materials will be pre-selected by library staff and loaded onto a small cart
  • You may choose from the pre loaded selections
  • Small selections may be pulled on demand
  • Items not chosen will be sanitized and quarantined before being reshelved

Returning borrowed items

  • Please use the exterior library drop box beside the West (10th Avenue) entrance 
  • Returns can also be placed in the drop box at the front service counter
  • Please do not hand returns to staff
  • All library materials will be sanitized and quarantined for a minimum of 72 hours. Staff will observe all necessary safety precautions in handling materials

Computers available by request

  • One computer workstation will be available by appointment
  • You must book an appointment in advance
  • Appointments will be limited to 45 minutes
  • Appointments can be booked by phone or email
  • Computer workstation will be sanitized between appointments

Printing, Copying and other courtesy services

  • Documents can be emailed in advance for printing and pick up
  • Limited copying services, documents will need to be quarantined first
  • Purchase bag tags, pick up maps, tourist information, obituary research
  • Pickup of council packages – by prior arrangement to prepare a copy
  • No appointment needed

Library Hours


Monday 12:00 pm - 6:30 pm

Tuesday - Friday 10:00 am - 6:30 pm

Weekends - Closed

For more information contact us 

by phone at (519)364-1420
by e-mail at
Check the website for more details
Place your holds

Love Your Library Campaign

You’re the best! Our Love Your Library campaign raised nearly $5,200! This amount will be reinvested in our library to build our collections and fund new services like our streaming video collection. We pride ourselves on having new and innovative collections similar to what you can find in a big city but with more small town heart. Our beloved patrons like you are the reason behind everything we do. Thank you for Loving Your Library! 
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