How Can Tech Improve CX? The Experts Weigh In

Few things are as important to a business’s success as providing a quality customer experience. However, when customer expectations are an ever-moving target, meeting them can be enormously difficult. Recently, RevGen sponsored the quarterly insight series hosted by The Colorado Technology Association. There, experts from across the industry shared their views on why technology fits into a successful CX strategy.

Read the full article to find out how Maya Angelou and the employee experience are crucial to CX success.

RevGen Insights

Digital Enablement Make Scrum Events More Valuable ​ ​ • Scrum events are meetings that help teams plan, manage, and perform work. • How these events are used greatly impact the value you can gain from them. • See how RevGen suggests you approach them to best maximize performance. Scrum Rules of Thumb ​

Technology How Azure Machine Learning Powers Data Science ​ ​ • Azure provides a variety of tools to build data science solutions. • Get familiar with the main components of Azure. • Understand how to turn your data into predictions. Dive Into Azure ​

Customer Experience 5 Steps to CX Value and ROI ​ ​ • CX has evolved beyond simple reactive customer service. • Modern approaches involve predictive analytics to understand customer attitudes. • Check out our 5 Steps to turning customer data into actionable decision points. See the 5 Steps ​

Analytics & Insights Metadata-Driven ELT ​ ​ • Our ever-increasing need for data has disrupted the traditional approach to data warehousing. • A new method, Extract/Load/Transform (ELT) has emerged. • Understand the methods and benefits of ELT and if it’s right for your organization. Evolve Your Data Warehousing ​

The 2022 Class of Denver Metro’s Women of Distinction

RevGen was honored to sponsor the 2022 class of Denver Metro’s Women of Distinction with the Girl Scouts of Colorado. Alongside Girl Scout Jillian, we had a great time celebrating the positive impact of girls in STEM.

See our LinkedIn post for more information and photos from the amazing day.

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