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Dear Valued Customer of Integrated Health Care.
MediChat Newsletter July 31, 2020
For your Medisoft Software


Informational Links regarding the COVID-19 and Billing your Medical Claims 


Aetna           
**Cost Sharing waivers extended through September 30th 
   Read for more information

 
COVID-19: Telemedicine FAQs
https://www.aetna.com/health-care-professionals/covid-faq/telemedicine.html
 
How does Aetna work with providers delivering telemedicine? (As of 7/10/2020) 
https://ihctech.com/wp-content/uploads/2020/07/Aetna-Telehealth-coverage.pdf


 
BlueCross BlueShield of Illinois
 **Cost Sharing waivers extended through August 31st or December 31, 2020
    Read for more information:

 
Provider Information on COVID-19 Coverage 
https://www.bcbsil.com/provider/education/covid-19-preparedness.html
 
COVID-19 Important Dates and Reminders 
https://www.bcbsil.com/provider/education/covid-19-important-dates-reminder.html
 
COVID-19 Preparedness Answers to Frequently Asked Questions (FAQs) from Providers (Updated July 17, 2020) 
https://www.bcbsil.com/pdf/education/covid19_provider_faq.pdf
 
Provider Education and Reference Center - News and Updates 
https://www.bcbsil.com/provider/education/news_index.html
 


Cigna
 
Cigna's response to COVID-19
 
As federal guidelines continue to evolve in support of the COVID-19 pandemic, we are proactively extending customer cost-share waivers and other administrative benefits through at least October 31, 2020. We are also extending our interim virtual care and eConsult guidelines through at least December 31, 2020
 
https://static.cigna.com/assets/chcp/resourceLibrary/medicalResourcesList/medicalDoingBusinessWithCigna/medicalDbwcCOVID-19.html
 
Cigna Waives Customer Cost-Sharing For COVID-19 Treatment and Deploys Clinical Teams to Increase Virtual Care Capacity
https://www.cigna.com/newsroom/news-releases/2020/cigna-waives-customer-cost-sharing-for-covid-19-treatment-and-deploys-clinical-teams-to-increase-virtual-care-capacity
 
Cigna extension updated July 23, 2020: 
https://ihctech.com/wp-content/uploads/2020/07/Cigna-extension-July-2020.pdf
 


United Healthcare
 
United Healthcare Extends National Public Health Emergency Temporary Program Changes
 
United Healthcare recognizes that the persistence of COVID-19 cases across the country continues to have
an impact on the healthcare system – both for COVID-19-related care as well as for regular preventive visits.
 
To provide ongoing support to members and providers, United Healthcare is extending many of the COVID-19 temporary program, process and coverage changes through Oct. 22, 2020.
 
Full details, including applicable benefit plans and service information, can be found online. 
https://www.uhcprovider.com/en/resource-library/news/Novel-Coronavirus-COVID-19.html
 
 
United Healthcare COVID-19 Provider Billing Guidance 
https://www.uhcprovider.com/content/dam/provider/docs/public/resources/news/2020/covid19/UHC-COVID-19-Provider-Billing-Guidance.pdf
 
United Healthcare COVID-19 Summary of COVID-19 Dates by Program 
See Page 3: Cost Share Waivers – Testing and Treatment - Date Details 
https://www.uhcprovider.com/content/dam/provider/docs/public/resources/news/2020/covid19/COVID-19-Date-Provision-Guide.pdf
 


Why and when to use Modifier CS
 
Question: Why and when should we use modifier CS? 
Answer: Use modifier CS on visits related to testing for COVID-19.
 
From: CodingIntel Website: https://codingintel.com/why-and-when-to-use-modifier-cs/
 
CodingIntel is a library of easy-to-use coding resources and on-line education for medical practices.


 
Watch Out for This Scam Targeting Therapists and Counselors
 
By TherapyNotes, LLC
 
A simple email requesting an appointment generally won't raise any red flags for providers, but scammers have taken advantage of this to steal from the therapy community. While this scam started many years ago, it resurfaces every so often and can cost providers hundreds of dollars.
 
The scammer usually asks to send a check to prepay for your services. Then, shortly after you receive the check, the scammer sends you another message; for one reason or another, they want a partial refund.
 
More on TherapyNotes, LLC website below: 
https://blog.therapynotes.com/watch-out-for-this-scam-targeting-therapists-and-counselors


 
We have more resources available on our website for billing your claims & COVID information
Go to: https://ihctech.com/
Click on the section: COVID-19 – Coronavirus Disease information
 


Reminder; we have extended our Medisoft Telephone Support Price Special
Reduced To $109.00 Per Hour*  - If purchased before August 31, 2020
For more information contact our office  


Information and Resources are being constantly updated.
Keep yourself informed and stay abreast of developments

 
Disclaimer: Integrated Health Care is not responsible for billing errors, corrections to the billing might need to be done as this is still being updated by the Insurance Companies.

Advice Disclaimer: This is not a substitute for legal advice. You should verify information using appropriate CMS and private payer resources, attorney, or other billing consultants/experts.

 
Copyright © 2020 Integrated Health Care, All rights reserved.


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