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RevGen Newsletter
March 2022
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Successfully Enabling Smooth Software Platform Transitions
Transitioning between platforms can be daunting, but the support from RevGen Partners mitigates the headache. When our client, a regional health insurer, came to us for assistance preparing for the launch of a new “turnkey” claims platform, we uncovered a bigger task than expected. By learning about the client’s reporting needs, we used our expertise to consolidate and optimize the reporting and data extract process while maintaining the unique competitive differentiators their legacy system provided.
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RevGen Insights
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Understanding how customers experience your services is the first step in increasing their satisfaction and maximizing business results. One solution? Create a journey map using RevGen’s five stage process to identify the steps they take to help you see areas of improvement, make adjustments, and better serve their needs.
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Technology
Driving Efficiency with Intelligent Automation
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More often than not, reducing manual labor by leveraging the correct technologies helps companies cut costs and improve timelines. When a global telecom company came to RevGen looking for ways to enable a more accurate and efficient cost reconciliation process, we turned to Automation Anywhere’s RPA technology.
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Artificial Intelligence is a part of our daily lives more than ever before. It makes our everyday tasks easier and can help you reach your business goals, especially when paired with the human expertise of RevGen’s data scientists, who utilize AI’s data analysis and pattern prediction to better support customers and their business decisions.
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Change is constant in business, especially when technology is concerned — and that applies to your custom software as well. While it’s easy to just “set it and forget it”, integrating regular code maintenance into your software cycle can help reduce security risks and increase efficiency.
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Finding Meaning in the Mission: An Interview with Delicia Balgaard
For Women’s History Month we are spotlighting a few of RevGen’s incredible women leaders, starting with RevGen’s Senior Manager, Delicia Balgaard. With a passion for mission-oriented work and creating impact, Delicia uses her experience at the National Counterterrorism Center to inspire her consulting and leadership strategies every day. From the importance of developing high-performing teams to remaining flexible and adaptable in all situations, Balgaard brings confidence and expertise to everything she does. Learn more about Delicia Balgaard, what brought her to RevGen, and how her work in critical intelligence has helped shape her career and success at our company.
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Analytics &
Insights
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Customer
Experience
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Digital
Enablement
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Technology Services
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We help clients navigate today's disruptive business environment and create a path to thrive.
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