We Launched our New Mitel User Group Website!
In case you missed it, we recently launched our newly redesigned website that is now easier to navigate, giving you faster access to your member benefits! Our new site allows you to network with other MUG members, join a special interest group, share your knowledge in our forums, and access past webinars...and MUCH more!

We are thrilled for you to experience the new

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You Can Get There From Here: Profiles of a Cloud Migration Candidate 

So, if the cloud is the ultimate destination on your communications technology journey, the question is: “How are you going to get there?” 

The paths to the cloud are as diverse as the crisscrossed highways, railroads and airways one can take across the nation. Since each business is unique, with its own personality and communication system requirements, the path to the cloud will be different for each business. And it will be structured to meet the unique communications needs of the business along the way. Some organizations are unencumbered and can go directly to the cloud, others may require a more scenic route. Whichever path to the cloud you take, you’ll want to plan your journey carefully. Afterall, you wouldn’t go across the country to start a new life without knowing how you’re going to get there. So why embark on a business communications technology journey without a plan?

View Mitel's e-book here and Continue reading→

New Mitel Headsets and Deskphone Update
When: August 26th, 10am CST / 3pm UTC  

Learn More & Register

MUG Mingle: Successfully Navigating your Career Journey

When: Sept. 2, 10am CST / 3pm UTC
Join MUG as we host our first Professional Development MUG Mingle! This topic is designed for professionals in different stages in their career journey who are looking to clarify and accelerate their career journey. 

Learn More & Register!


MUGpro Training: Mitel Interaction Recording
When: Sept. 9, 10am CST / 3pm UTC
In this presentation, you will be introduced to the Mitel Interaction Recording product. We will be doing live demonstrations of always-on and on-demand recording as well as viewing, searching, and exporting the recordings using the POWERplay Web user interface. Learn more here

Email if you'd like to join MUGpro to register. MUGpro members will receive a direct link to sign up. 

MiCollab Advanced Messaging Update Including What's New in Release 9.2, Sponsored by OpenText
When: Sept. 14, 9am CST / 2pm UTC
Join us for a MiCAM overview with a focus on the Speech Enabled Auto Attendant, MiCAM differentiators and what’s new in the latest release. 

Learn More & Register! 

To see what else MUG has coming up, view our upcoming events here
Go visit the Mitel booth at the following in-person events: 

Enterprise Connect – Orlando, FL - September 27-29, 2021

Build the Next Generation of Enterprise Communications & Collaboration


HITEC North America – Dallas, TX - September 27-30, 2021

World's largest hospitality technology conference that brings the brightest minds & hottest technology from around the world.

Channel Partners Conference – Las Vegas, NV - November 1-4, 2021

Channel Partners Conference & Expo 2021 is designed to help partners explore new possibilities post-COVID-19 and beyond.

Dynamic E911: New Webpage

Kari’s Law and RAY BAUM’S Act (US)

This new page on Mitel's website covers high-level implications of this legislation, as well as detailed actions and next steps by product for Mitel customers and partners in the United States.

Learn more about the technical and legal background of Enhanced 911 service, designed to work with mobile devices and VoIP services.

Visit webpage now 

Are you eager to share your feedback and engage with fellow MUG members in various feedback opportunities with Mitel? Indicate your interest today!


About Voice of MUG

Our newest member benefit is creating a specific group of individuals that are interested in giving direct feedback about various Mitel & MUG initiatives.

By submitting your interest to Voice of MUG, you have the opportunity to participate in engagements with fellow MUG members that will enable you to share your thoughts directly with MUG and Mitel. Your interest gives you the opportunity to be chosen for various feedback initiatives.

Please note, the consistency of feedback needs will vary & the indication of interest does not solidify you for any engagements. Each unique opportunity will be shared as they become available.

*By filling out the interest survey, you will be added to the Voice of MUG Special Interest Group automatically, you can unsubscribe at any time. 

Sign Me Up, I'm Interested!
Connect with MUG Today! 
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