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Dear Residents

Our security personnel has, predictably, adapted to the new lockdown procedures effortlessly.  Our Security Management Team, including Head of Security, will be on duty and on-site during the lockdown and our full security force will be working during the lockdown. We have the full support of our Technical Team for all reactive maintenance related issues. If you have any issues please contact the control room on 031 539 3144 but we discourage coming into the security office in person. This is in line with social distancing guidelines. 

Four members from team Matkovich are onsite during the lockdown, conducting essential maintenance to our golf courses, driving range and bowling greens as approved by the Government Gazette sent out on Friday 27th of March. We would like to thank them for their continued support and hard work. 

There have been reports of Residents exercising on the Estate - this is NOT permitted. We are still committed to following the directive sent out by our President, Mr. Cyril Ramaphosa. If a new directive regarding the "Stay At Home" directive is issued we will immediately communicate this to you. 

I have had a number of emails from Residents with regards to outreach programmes for the disadvantaged and we are looking into ways of helping communities but many of these programmes are in their infancy at the moment.  However, we are committed to helping and will keep you updated. 

There has been a drive through social media to leave tinned food on our dustbins.  Please do not do this as we have been requested by authorities not to do this as they feel this could spread the virus.  Please note this advice is not sanctioned by the city and in fact the city is completely against it. Metal and plastic surfaces retain the virus far longer than skin so the risk to employees is greater than normal. 
The city has asked that rather than this initiative persons donate to their drive to feed the homeless that are being cared for in city and NGO centres across the metro.

Please communicate with me on email ( or WhatsApp me on 082 7778 456  during this time.  I do not have access to the Residents' Facebook page so please don’t comment there.
Stay positive and safe!

Kind regards
Desiree Stone
The residents of eThekwini are advised that the city remains committed to responding to the collection and disposal of domestic refuse. To ensure that all waste management essential services staff are protected during this time, the city calls on all residents to strictly abide by the following conditions during the lockdown period:
• To reduce the risk of contamination, residents are to suspend the separation at source initiative by placing all waste in one bag. This is to mitigate the downstream risk of the virus transfer at separation and sorting facilities.
• Garden Refuse service will be limited. Residents are advised to limit the number of garden refuse blue bags out for collection.  Such green waste is encouraged to be composted at a home scale where practical for reuse into subsistence applications.
• Garden Drop Off Sites will be open strictly from 07h00 to 11h00 as this is in direct compliance to the President’s address forcing South Africans to ensure physical distancing
• The Bisasar Road, Mariannhill and Shallcross Landfills only accepting garden refuse, builder’s rubble and sand will be strictly open from 07h00 to 11h00.
• The Buffelsdraai and Lovu Landfill Sites will operate as per normal times
• All personal hygiene and sanitary products are to be double-bagged without compressing the waste and should be handled using single-use gloves and or ensure hands are sanitised before and after handling.
• Prevent waste bags from having access to animals as well as street pickers for salvaging purposes.
• Waste bags are only to be placed out for collection if they are full.
For any inquiries, please contact the DSW Customer line on 031 311 8804 / 8836.
As received from Cllr Tim Trullick - a neighbouring ward councilor...
Obviously there are noble intentions behind the messages about leaving a tin of food or bar of soap for Pikitup workers. 
This is causing problems.
 Not least of these is the possibility of further spreading the virus.
 Consider, how will the guys carry hundreds of bars of soap or food tins, let alone sanitise them. 
In addition, some households are already not having their bins emptied unless they pay up with a can of food.
Depot managers have asked that residents do not continue with this well-intentioned practice. They suggest we rather support the NGO's that are officially set up to assist.

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