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Edition 5: 28th February 2023

A message from Claire

On Wednesday 1st February I was delighted to co-host our Surrey Heartlands Expo 2023 event with Councillor Tim Oliver, Chair of the Surrey Heartlands Integrated Care Partnership and leader of Surrey County Council, and Chair of Surrey Heartlands, Ian Smith. 
The Expo, which took place at the University of Surrey, was the first time we’ve come together with partners and public stakeholders since becoming a statutory ICS in July 2022. It was an opportunity to publicly launch our new Integrated Care Strategy, read more about that below, and demonstrate some of the innovative work we’re already doing across Surrey Heartlands. 

Altogether we welcomed over 300 people to this event – colleagues from health and care, Surrey County Council, the voluntary, community and faith sector, district and borough councils, Surrey and Sussex Academic Health Science Network, NHS England, and other interested stakeholders – bringing together a wide range of people to hear about our plans and priorities. 
The event provided a great opportunity for lots of valuable interactions offering plenary sessions, breakout groups, interactive workshops and a packed Marketplace exhibition of 25 stands covering our four Place-based Partnerships, how we’re tackling health inequalities, our vaccination programme, digital programmes (to name just a few), alongside a range of other partners.
In this issue of Thrive we’re sharing links to Expo resources, including videos, and we’re also showcasing some of the great work happening on the frontline, through our place partnerships.  From the Royal Surrey continuing to make breakthroughs in cancer care to new apps being launched in North West Surrey Health and Care Alliance and Surrey Downs Health and Care Partnership, as well as a new video that shares the work happening through the Growing Health Together project in East Surrey, there’s a great deal happening to improve health and wellbeing in our local communities.

Best wishes,

Professor Claire Fuller, 
Chief Executive  
Surrey Heartlands Health and Care Partnership

Expo update…

Introducing our new ICS strategy

The first Expo plenary session: Introducing our new ICS strategy was led by Tim Oliver, Chair, Surrey Heartlands Integrated Care Partnership, Professor Claire Fuller, Chief Executive, Surrey Heartlands ICS, Ian Smith, Chair, NHS Surrey Heartlands (ICB) and Rachel Crossley, ICS Joint Executive Director for Public Sector Reform. 

We were also joined by the High Sheriff of Surrey, High Sheriff of Surrey His Honour Christopher Critchlow LLB DL 
and Sir Denis O’Connor, Chair of the Community Foundation for Surrey who both spoke about some of the significant challenges we face in a county such as Surrey – broadly wealthy and affluent, yet with pockets of serious less advantage – and the importance of working with communities and improving health outcomes, a theme which runs throughout the new strategy.

As part of the launch, we played
a short film highlighting the key themes . The strategy has three key ambitions:  prevention (both in terms of physical and mental and emotional well-being); delivering care differently (which focuses on the Fuller Stocktake recommendations, as we know we have to transform how we deliver care in the face of rising demand and the challenges of increasingly complex patients); and making sure we have the right functions in place to support these ambitions – such as our workforce strategy, how we work with our communities, taking advantage of digital innovation. 

Surrey Heartlands Expo 2023 dedicated webpage

Click on our Surrey Heartlands Expo 2023 webpage  to view the agenda, speaker biographies, resources and links to the Surrey Heartlands Expo playlist of videos videos - including a short film documenting what happened on the day.

One System, One Plan
Delivery of the Fuller Stocktake

Dr Pramit Patel, GP and partner at Greystone House Surgery in Redhill and our Board partner member for Primary Medical Services, led a breakout session on how we will be delivering the recommendations of the national Fuller stocktake.

Pramit talked about the recommendations from the Fuller Stocktake, which looks at how primary care is working within systems, and talked about the work already underway across Surrey Heartlands.

View the resources from this session

Our Critical Five Priorities

Ian Smith, NHS Surrey Heartlands (ICB) Chair, and Dr Andy Rhodes, ICS Joint Medical Chief Officer led a popular session on our ‘critical five’ priorities as a system and One System Plan, with a particular focus on clinical networks and pathways and some of our system-wide programmes.

View the resources from this session

Community Creating Health

In a ‘Community Creating Health’ interactive session the audience participated in a workshop to explore: ‘Why community matters to our health’, and ‘How the “way” we do all our work with people and communities’ makes a huge impact. (swapped these paras around)

Led by Marie Snelling, Executive Director of Customer and Communities, Surrey County Council, Dan Shurlock, Design Lead for Empowered and Thriving Communities, Surrey County Council and Dr Gillian Orrow, Growing Health Together Director and GP in Horley, the session was an opportunity to explore the role of communities and how we can work together to improve health and wellbeing.

View resources from this session 

Watch the Growing Health Together video

United Talent Strategy

The United Surrey Talent Strategy interactive workshop was led by Michael Pantlin, ICS Chief People and Digital Officer, and Bex Pritchard, Chief Executive of Surrey Care Association.
With the vision to ‘unite Surrey talent across health, care and the voluntary, community and social enterprise sector, which is enabled, mobile and skilled to serve others during fulfilled careers’, this session offered an introduction to the United Surrey Talent Strategy, and gave attendees the opportunity to feedback and share thoughts and ideas that will help to unite the talent in Surrey.

Eve a nurse and new mum, shared her thoughts on what success means:

" A united Surrey Heartlands team would mean I have the opportunity to balance my time between my work and my family to suit me. I now have the choice between a supported career pathway when/if I want one and the need for access to good work, at fair pay with all the support my other colleagues enjoy right now.”

View resources from this session

Collaborating across mental health services

The Collaborating across mental health services interactive session was led by Sue Murphy, Chief Executive of Catalyst and Patrick Wolter, Chief Executive of Mary Frances Trust.

This session explored the advantages of collaboration across the third sector and statutory agencies in relation to mental health services; how can we best work together to help ensure local people have access to the right help and support for their emotional wellbeing.

View resources from this session

Connecting Surrey Heartlands: Culture design and development

A Connecting Surrey Heartlands: Culture design and development interactive session led by Clare Stone (ICS Chief Nursing Officer and Director of Multi-Professional Development) and Jo Gravier (Cultural Design and Development Programme Manager), explored how others can get involved in helping design a culture of connectivity and positivity across Surrey Heartlands.

View resources from this session


Health Inequalities, Green Space and Nature Connection in Surrey Heartlands

In this interactive discussion, facilitated by Jane Soothill, Project Manager, Green Social Prescribing at Surrey County Council, we learnt more about the science of nature and health; the connection between green health and climate change; innovative and transformative projects within the Green Social Prescribing programme and the role of green health in the strategic ambitions of the ICS.

Jack Green talks about Green Social Prescribing

How we're working together to improve care

Royal Surrey leads the way to new prostate cancer treatment

Teams at Royal Surrey have played a pivotal role in a global clinical trial, which is set to improve the quality of life of prostate cancer patients.

The study investigated the feasibility of giving patients Abiraterone, an existing prostate cancer drug, in granular form instead of its conventional tablet form. This would open up treatment options for patients who have difficulty swallowing (dysphagia), have nausea, or are on multiple other medications.

Read the full story here

Join the Tribe - an app for the communities of Spelthorne and Woking boroughs

North West Surrey Health and Care Alliance are pleased to launch an app called Tribe to support our local communities of Spelthorne and Woking boroughs. Tribe is a digital platform where residents can find out, through an app on their smart phone or on the website, what is going in their local area with activities, groups and events.

Read the full story here

getUBetter app

The getUBetter app is being introduced across Surrey Downs and has been shown to hold several benefits including ensuring that patients have quick access to advice and rehabilitation to optimise recovery and management of musculoskeletal conditions.

The free app, is available to anyone over the age of 18, is easy to use, and helps patients’ self-manage their muscle, bone or joint injuries and conditions.
The app allows patients to access support without even having to contact or see a healthcare professional and can be used on a smartphone or via the web.


Read the full story here 

Video shines the spotlight on Growing Health Together

Growing Health Together is a major element of our prevention and communities priority, and it invites people living and working in communities across East Surrey to collaborate and to co-create conditions in which everyone’s health and wellbeing can flourish. Watch this video to find out more about the positive impact the programme is having on people’s lives.

Sharing Space

New resource helps parents get the right support if their child is unwell

Surrey Heartlands HCP have launched a new resource to help Surrey parents of children, aged from 0 to 5 years old, access the right NHS support if their child is unwell.

To help keep A&E for people who are critically unwell and urgently need help, it provides information and advice about the full range of help available to parents of young children 24/7.

The How to get the right help if your child is unwell leaflet is available as a printed leaflet, a pdf and a web accessible version.

To request leaflets email:

First group exercise programme for Long Covid patients introduced in East Surrey

First Community Health and Care in partnership with Sport England,  Active Surrey and East Surrey Place voluntary sector partners, has delivered the first ever group-based exercise class in East Surrey to support patients suffering from Long Covid.

First Community has approximately 143 patients on its Long Covid Rehabilitation Pathway and receives approximately 15 new referrals each month. These patients receive regular home visits from therapists to support them with home adaptations, pacing advice, airway clearance and breathing and fatigue management.

Read the full story here. 

Red Bag Scheme to support care home residents admitted to hospital

Sarah Cosmos, First Community’s Nurse Advisor for Care Homes has worked with local care homes to launch the Red Bag Scheme (often known as The Hospital Transfer Pathway) to east Surrey care homes, to improve the experience for residents admitted to hospital.

Read the full story here

Test to support the diagnosis and management of asthma 

Discover how Kent Surrey Sussex Academic Health Science Network have been driving the local adoption and implementation of innovations and pathway transformation. And how they have engaged with respiratory teams across Kent Surrey Sussex to see how best they can support them in improving patient care and outcomes, increasing patient and clinician access to FeNO testing across primary care.

Read the full story

Surrey Heartlands ICP Committee Meeting

Wednesday 15th March 2023

This meeting will be held online as a virtual meeting, and not as a face-to-face meeting.  The meeting will take place live over Microsoft Teams and members of the public can join either via a laptop, PC, tablet or smartphone (with an internet connection) or via telephone dial-in.

If you would like to join the meeting, please email Surrey County Council and you will be sent instructions on how to join.

Join our team

Find more about current vacancies in Surrey Heartlands ICB on our website

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